Royal Spa Shipping and Return Policy

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Shipping and Return Policy

Customer Service:

Customer Service Email: [email protected]

Store Conditions

*Market Hong Kong and Merchant reserve the right to amend the Terms and Conditions or cancel/amend the Offer at any time in our sole discretion without prior notice. In the event that any amendments are made, the revised terms and conditions shall be posted on this website immediately. By continuing to use this Website following such amendments to the Terms and Conditions or amendment/cancellation of Offer, you agree to be bound by such modifications.

Royal Spa Shipping and Return Policy

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Detailed Shipping Tables

Standard

Destination = Hong Kong and Hong Kong Standard

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

Ground (1 to 6 days)

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

Destination = Hong Kong Standard and Hong Kong

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

iParcel Select

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

GlobeGistics

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

UPS Worldship Ground Shipping

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

UPS Express Saver

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

Basic Delivery Service

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

Scheduled Delivery Service

Destination = Basic Delivery time and rates

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

Market Hong Kong Showcase Pickup

Destination = Hong Kong and Hong Kong Standard

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Shipping charges vary, please see the final order preview screen for specific shipping costs for your order.

Order Total
Rate

Return Policy Details

Return Policy
Most items purchased from Market Hong Kong through shop.com may be returned for a full refund, less shipping charges, within 30 calendar days of the date they were shipped to you. Food, custom ordered items and gift cards cannot be returned for a refund for any reason.
If you want to return an item to Market Hong Kong, please contact our refunds department for a Return Authorization Number (RA#) prior to returning your item. You can contact us by e-mail at [email protected] or call us at +852-3512-9198. Any items you try to return to us without a valid RA# will be shipped back to you at your cost and expense.

In order to receive a refund on an item:
•the item must be unopened, and in new and resalable condition; •the item must have all original packaging, parts and accessories; •if an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap; •the item must not be a food, custom product or gift card

If you used a gift card to pay for all or part of an order, we will apply any refund to the gift card first - up to the gift card amount used to purchase the order. Any remaining balance will be refunded to the credit or debit card you used for the original purchase.

We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.

You are responsible for the cost of return shipping and insurance.

While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at [email protected] or +852-3512-9198.

Description

Royal Spa provides the luxury treatment that skin and hair deserve. Made with plant-based ingredients, the lavishness of Royal Spa products is exquisitely complemented by some of nature’s most revitalizing elements, such as aloe vera and chamomile. The extensive line is designed to address the most essential body care needs, with effective, gentle formulas that induce the relaxing experience of spa treatments.

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